Privacy Policy

mh3 is operated by M T H Sport Club LLC, Majan, Dubai, United Arab Emirates. This policy covers our websites and our mobile apps, including MH3 Training. Questions about your data can be sent to hello@mh3gym.com or WhatsApp +971 56 996 9883.

Account details you give us: your name, email address, and phone number. Training data you create in the app: your lifts, maxes, logged sets, workout history, and, where you choose to use those features, bodyweight and food or nutrition entries. Basic device and usage information collected automatically to keep the app working and to understand how it is used. Health and fitness data from a wearable or health app, but only if you choose to connect one, as described in section 4. Your phone's precise location, but only while you record a run, as described in section 5. Payment details are entered directly with our payment processor. We never see or store your full card number.

If you use the bar speed or velocity tracking feature, your device camera is used to measure movement on the device itself. The camera feed is processed locally and is not uploaded to or stored on our servers.

If you choose to connect a wearable or a health app, we collect the health and fitness data you authorise. From Whoop this can include your recovery score, sleep, heart rate variability, resting heart rate, day strain, and workout records. From Apple Health or Health Connect on your phone this can include steps, sleep, resting heart rate, heart rate variability, respiratory rate, and blood oxygen. From Garmin this can include daily activity and sleep summaries.

Connecting a device is optional and always your choice. You grant access through the provider's own permission screen, and you can disconnect at any time from Connected Devices in the app, which stops any further data reaching us.

We use this data only to show you your own recovery, sleep, and training load, to rank the leaderboards and challenges you have chosen to join, and to help your coach guide your training. We do not use health data for advertising or marketing, we do not sell it, and we do not share it with advertisers, data brokers, or analytics providers. It is never stored in iCloud. Health data read from Apple Health is used only in the ways described here, is held on the same infrastructure named in section 7, and is deleted when you delete your account.

If you take part in a workplace or corporate challenge, your employer sees aggregate and team level results together with the leaderboards you have joined. Your employer does not receive your underlying health data.

If you use the run tracker, the app uses your phone's precise location, and only while a run you started is recording. With your permission it keeps recording while the screen is locked, so the run counts with your phone in your pocket. When you finish, we save the run to your account: the route, distance, time, pace, splits, and any title or note you add.

We use run data only to show you your own runs, maps, and progress, and in MH3 Training to count each run toward your training load. The app does not collect your location when no run is recording. We never use it for advertising and we never sell it.

The map is drawn with tiles from OpenStreetMap, so their map servers see which part of the map is loading. They never receive your name or your account. You can delete any run from its detail screen, every run is deleted when you delete your account, and you can turn off location access for the app at any time in your phone's settings, which stops only the run tracker.

We use your information to provide the service: to calculate your training weights, warmups, and progressions, to track your progress and streaks, to process payments and memberships, to send you service messages such as receipts and account notices, and to maintain and improve the app. We do not sell your personal data.

We share data only with the service providers that run the platform on our behalf: Supabase (secure database and hosting), Stripe (payment processing), and Resend (transactional email). We use Google Analytics and Meta to understand aggregate usage. Each provider only receives the data needed for its function and is bound to protect it. Our analytics providers never receive health or fitness data. We may also disclose data where required by law.

We connect only our own TikTok account to this platform, so we can schedule our own posts and read our own account and video statistics, such as follower and view counts. Videos we post can show members training at the gym, and we only feature members who have agreed to be featured. No other member or customer data, such as account, booking, health or payment details, is sent to TikTok, and nothing in the apps shares your information with TikTok.

We keep your data for as long as your account is active or as needed to provide the service and to meet legal, tax, and accounting obligations. When data is no longer needed we delete or anonymise it.

You can request access to, correction of, or a copy of your personal data at any time. You can also request deletion of your account and associated personal data by emailing hello@mh3gym.com from your registered address, or by messaging WhatsApp +971 56 996 9883. We will action verified deletion requests within 30 days, except for records we are legally required to retain (for example payment and tax records).

The MH3 Training app is intended for users aged 16 and over. Where a youth athlete uses a connected programme, it is set up and managed by a parent, guardian, or club with appropriate consent.

We protect your data with encryption in transit, access controls, and reputable infrastructure providers. No system is perfectly secure, but we take reasonable steps to safeguard your information.

We may update this policy from time to time. When we do, we will revise the date at the top of this page. Continued use of the app after a change means you accept the updated policy.

For any privacy question or request: hello@mh3gym.com or WhatsApp +971 56 996 9883. Operated by M T H Sport Club LLC, Dubai.